NetDecoder™: Industrial Network Analyzer
Protocol Analyzer for Serial, Fieldbus, SCADA and Ethernet Networks

More about NetDecoder    
NetDecoder Home

Downloads
NetDecoder Software
Add-on Protocol Decoders
Free Capture File Viewer
Demonstration Version

Core Product Features
Byte Level Display
Frame Level Display
Network Statistics
Network View
Dashboard View
Features Summary
Specifications

Industrial Networks
ControlNet Analyzer
DeviceNet Analyzer
DH+ Analyzer
RS-232 Analyzer
Sniffing RS-232 Networks
RS-422/485 Analyzer

Purchase
Product & Accessories
Renew Maintenance (PM)
Upgrade Your Software
Get a Quote
Get Evaluation Copy

Training Videos
NetDecoder Overview
DH+ Troubleshooting
Ethernet Network View
Ethernet Dashboard View

Interactive Training
Download Product Demo
Schedule a Webinar
Read Case Studies

Documentation
NetDecoder Datasheet
Manuals

Company Information
Contact Frontline
Press Releases

NetDecoder - DH+ Analyzer:
Sniff, Analyze, Debug and Troubleshoot DH Plus Networks

The NetDecoder - DH+ Analyzer is a comprehensive data capture, debugging, and analysis tool for troubleshooting DH+ networks. Data Highway Plus (DH+) is an Allen Bradley, Rockwell Automation, token passing data communications network. This protocol consists mainly of Tokens, Solicits, ACKs, NAKs, Timeouts and Datamessages. The device IDs are octal numbers running from a value of 000 to 077 octal. Tokens are passed in an orderly fashion from lowest ID to highest ID with the potential for a single Solicit per complete Token Rotation in order to pick up any additional devices on the network. Once a token is received, the receiving device can place Data Messages on the network (usually up to 4 at a time), wait for Acknowledgements or Timeouts, send a Solicit to the next device on the solicit list or pass the Token to the next Token Successor.

The NetDecoder analyzer currently uses the DHM-3500 device, with custom firmware, to sniffer DH+ traffic. To run the software, users can select this option from NetDecoder's start-up wizard menu.

The NetDecoder DH+ Analyzer includes a DH+ statistical analysis module that provides critical network statistics in a graphical, easy-to-comprehend manner that makes debugging network problems easy. The statistical module is helpful when starting up, surveying, benchmarking and troubleshooting DH+ networks. The DH+ statistical module is also designed to be a continuous monitoring feature that makes it easy to spot network problems in their nascent stage. Early detecting and intervention will prevent small problems from escalating into huge network downtimes.

The DH+ statistics overview screen provides a quick and easy to understand analysis of your overall network performance. The additional screens are used in order to drill down deeper into the individual device and conversation statistics. These screens can be captured for use in reports by pressing the ALT and PRINT SCREEN keys and pasting them into your reports. The information provided in the statistical analysis module can be used to survey and benchmark existing networks, assist in the commissioning of new networks or network expansions, and diagnose intermittent device communications. All of this information can also be exported to a csv file for further analysis or custom report writing from the File Menu. The statistical analysis module can be run or rerun on any previously captured DH+ network files. Keep in mind that if a capture file is set to wrap, the original statistics are calculated over the entire capture session as opposed to merely representing what has been captured to disk. If you recreate the statistics from the File Menu, your original session statistics will be overwritten to reflect only the data captured to the disk file. Statistics files are named using the same name as your capture file and a file extension of sts. It is possible to save both session and capture file statistics by saving the capture file to another name and then recreating the statistics from the File Menu.

Individual device statistics can be obtained by clicking on the device number box in the grid, for the device of interest. This display will detail all traffic to or from the device in question. Notice that the display breaks the various conversations down into their individual components; Commands, Replies, Acknowledgements, and Negative Acknowledgements. The top-most table displays all of the communications statistics for traffic that has originated from the device of interest. Conversely, the bottom most table displays all of the communications statistics for traffic that has taken place with this device but was originated by other devices. Notice that response times are displayed here as well. These can be used to determine worst case device performance. Note that in general, the number of Commands, ACKs and Replies should be equal on a well-behaved network. Due to the timing of the capture being started and stopped, single digit number differences may occur but any differences of 10 or more indicate a loss of communications between the devices in question. It is also likely that one of the two devices in question will have either a yellow, red, or blue box on the grid or a red triangle in the upper right corner of their box, indicating a problem with that device.

Clicking on the Log button or selecting View, Network Event Log from the DH+ Statistics Overview Screen will show a dialog with a breakdown of various network events that are automatically logged. This information provides additional details about the health of your network. This log stores the most recent 2000 events and can be easily overrun by devices being powered down if the logic is not written to consider this fact. Large percentages of network bandwidth can be absorbed by messages and retries directed at devices that are no longer on the network. The non-responder and long responder markings on the device grid, and the network event log will help to identify this kind of inefficiency. You will notice that in the example below, Device 021 appeared on the network and then took more than 5 seconds, but less than 60 to respond to commands sent to it. An indication that this has occurred is readily available on the Active Devices Grid, by way of the blue triangle in the device ID box for device 021. This could be an indication that Device 21 is overloaded or is starting to fail. The Network Event Log provides supplemental information regarding how often a particular device is not responding or is a long responder.

Download the DH+ Statistical Analysis Module Overview or download a NetDecoder demo. You can also order NetDecoder online.